We provide all the experience, knowledge and professionalism brought forth by our team of technical advisors.

Guidance, assistance, help with diagnosis and technical enquiries, electricity, electronics, guidance in the diagnosis.

Technical support

The huge diversity of systems with which the vehicles are equipped and the sophisticated technology on which these systems are based make it extremely complex for repair professionals to be able to work on them.

If we add the difficulties that the professionals find when accessing the specific technical information of these systems, we come to the conclusion that: the support of a complete team of technicians, with vast experience and knowledge who can direct, advise and guide you with the processes with which you require help, is strategically essential for the development of your work.

At Grup Eina Digital, we are aware of this and remain loyal to our policy of producing resources for assisting in the professional development of the garage. Thus, among the services we offer is our Technical support, backed by a team of professionals with vast experience in the sector, covering the brands and models of the current market and at the forefront of the new technologies applied to cars.

Our service offers you guidance, advice, help with diagnosis and technical consultancy in mechanics, electricity, electronics, guidance in the diagnosis of petrol and diesel injection systems, climate control, airbag, access control and the interpretation of errors in control units, electronic brakes, car lighting, safety systems, suspension, transmission, steering or any other car related system.

We currently provide technical support to 3258 garages in Spain, Portugal and France.

In Spain and Portugal the service is exclusively for clients of AD Parts and it is called AD Service.

In France we provide a service to Autodistribution’s clients and this service is known as Assistance Diag 24.

In Romania, our client is Auto Total and the service has the same name as in Spain and Portugal, AD Service.

Service quality control

Our software is specifically developed in order to manage the clients acquired, manage the enquiries received, supervise the monitoring of incidents, assign technicians to each open enquiry, monitor the time invested in solving them, etc. This allows us to have constant control of the level and quality of the service provided to our clients.

What do I have to do to receive the service?

If you would like more information about the service or wish to hire it, please call the customer service number:
+34 972 51 23 17

Contact

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Buy online or by calling +34 93 395 23 08

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